At Miss Mango's Herb Appeal, we take pride in delivering the freshest herbs directly to your doorstep in Melbourne, FL, and beyond. Our commitment is to provide you with a delightful shopping experience, ensuring satisfaction with every order. Please review the following shipping and return policy to understand how we handle your orders and ensure your complete satisfaction:

​

Shipping Policy:

​

1. Order Processing: All orders are processed promptly upon receipt. Orders received before [insert cutoff time] EST will be processed and shipped the same day. Orders received after this time will be processed and shipped the next business day.

​

2. Shipping Methods: We utilize reliable shipping carriers to ensure the safe and timely delivery of your fresh herbs. Our standard shipping option typically takes [insert estimated time frame] business days for delivery within the continental United States. Expedited shipping options are available at an additional cost for those who require faster delivery.

​

3. Shipping Charges: Shipping charges are calculated based on the weight of your order and the shipping destination. You will see the applicable shipping charges during the checkout process before finalizing your order.

​

4. Delivery: We strive to ensure that your herbs arrive fresh and in optimal condition. However, please note that delivery times may vary depending on factors such as weather conditions and the shipping carrier's schedule.

​

5. Shipping Restrictions: At this time, we only ship within the continental United States. We are unable to deliver to P.O. boxes or APO/FPO addresses.

​

6. Order Tracking: Once your order has been shipped, you will receive a confirmation email containing tracking information. You can use this information to track the status of your delivery.

​

Return Policy:

​

1. Customer Satisfaction Guarantee: We are committed to providing you with the freshest and highest-quality herbs. If, for any reason, you are not satisfied with your purchase, please contact us within [insert number] days of receiving your order.

​

2. Returns and Exchanges: We accept returns and exchanges for unused and unopened products within [insert number] days of delivery. To initiate a return or exchange, please contact our customer service team to obtain a return authorization.

​

3. Return Shipping: Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product. We recommend using a traceable shipping method for returns to ensure that your package is received by us.

​

4. Refunds: Refunds will be issued to the original payment method used for the purchase once the returned items are received and inspected. Please allow [insert number] business days for the refund to be processed.

​

5. Damaged or Defective Items: If your order arrives damaged or if you receive a defective product, please contact us immediately. We will work with you to resolve the issue and ensure your complete satisfaction.

​

Contact Us:

​

If you have any questions or concerns regarding our shipping and return policy, please don't hesitate to contact us:

​

Miss Mango's Herb Appeal  
kitty@missmangosherbappeal.com
321-367-3065

​

Thank you for choosing Miss Mango's Herb Appeal for your herb needs. We appreciate your business and look forward to serving you again soon!